Shipping

What are your delivery times?

NEXT DAY DELIVERY AUSTRALIA WIDE
Place your order before 11:30 AM AEST to enjoy same day dispatch for next day delivery. Select Next Day Delivery at checkout.

Metro Cities: Next day delivery is available.
Regional Areas: Delivery takes 1–3 business days.

Available Monday to Friday, excluding public holidays.

SYDNEY SAME DAY DELIVERY (SELECT SUBURBS ONLY)
Need your order today? We've got you covered! Place your order by 11:30 AM AEST for Same Day delivery. Select Same Day Delivery at checkout. Available for Select Sydney Suburbs only.

Click here to check the list of suburbs that we deliver to same day. 

Available Monday-Sunday, excluding public holidays.

STANDARD SHIPPING
3-7* days. Standard deliveries are sent via Sendle or Australia Post.

*Delivery to regional areas may vary.

How much is shipping?

Free standard shipping on orders $100+
$10 standard shipping for orders under $100.
$15 for express next day delivery (Australia wide)
$20 for same day delivery (Select Sydney Suburbs only)

Please see Shipping policy on the bottom of the page for more information.

Do you ship internationally?

We cuurently only ship within Australia.

What if the gift receipeint isn't home?

All gift boxes are sent with Authority to Leave. If no one is home to receive the gift box, couriers will attempt to leave the package in a safe place.

How can I track my order?

Once your order has been shipped, you will recieve a shipping confirmation email with a tracking number. If you do not recieve this, please check your junk, or get in touch at hello@galgifts.com.au

My Order

What is your return policy?

Due to the personalised nature of our gift boxes, all sales are final and non-refundable.

What if the receipient recieved a gift box with damaged or incorrect products?

Please contact us at hello@galgifts.com.au with your order number and a photo of the damaged or incorrect products.

How can I cancel my order?

All sales are final. Once payment has been processed, an order cannot be cancelled.

Product

How will my order be packaged?

All gift boxes arrive in our signature pink GalGifts box or a white magnetic gift box (make gift box selection before adding to cart). Inside you will find your carefully curated gifts with a personalised handwritten gift card (make gift card selection before adding to cart).

Can I add a personalised message to my gift box?

Yes of course! All gift boxes come with a personalised handwritten gift card. You can add your personalised message before adding to cart.

Can I customise a gift box?

Yes! Although we have carefully selected and curated a range of gift boxes to choose from, you can create your own gift box by visiting the gift shop.

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