What are your delivery times?

GalGifts delivers Australia wide using Australia post for standard and express deliveries. For standard shipping please allow 3-7* business days. For express post please allow 2-4* business days. Please note that deliveries are made on business days only.

*Delivery to regional areas may vary.

Sydney next day delivery is guaranteed next day delivery to business addresses between 9am - 5pm and residential addresses between 9am and 7pm (select suburbs only - see shipping policy)

How much is shipping?

Standard shipping is free on all orders over $120. Standard shipping on orders under $120 is $12. Express shipping is $18. Sydney next day delivery is $20.

Please see Shipping policy on the bottom of the page for more information.

Do you ship internationally?

We cuurently only ship within Australia.

What if the gift receipeint isn't home?

All gift boxes are sent with Authority to Leave. If no one is home to recieve the gift box, Australia Post drivers will attempt to leave the packgae in a safe place. If there is no safe place, the gift box will be taken to the nearest Australia post outlet for collection.

How can I track my order?

Once your order has been shipped, you will recieve a shipping confirmation email with a tracking number. If you do not recieve this, please check your junk, or get in touch at

My Order

What is your return policy?

Due to the personalised nature of our gift boxes, all sales are final and non-refundable.

What if the receipient recieved a gift box with damaged or incorrect products?

Please contact us at with your order number and a photo of the damaged or incorrect products.

How can I cancel my order?

All sales are final. Once payment has been processed, an order cannot be cancelled.


How will my order be packaged?

All gift boxes arrive in our siganture mailing box. Inside you will find your carefully curarted gifts with a personalised gift card to match.

Can I add a personalised message to my gift box?

Yes of course! All gift boxes come with a personalised gift card to match. You can add your personalised message at checkout under 'add a note to your order'.

Can I customise a gift box?

Yes! Although we have carefully selected and curated a range of gift boxes to choose from, you can create your own gift box by visiting the gift shop.